Robert Deignan is the Chief Executive Officer and Co-Founder of ATS Digital Services. ATS is a digital support company aiming to help customers from all over the world with their technological issues – from issues of connectivity to general troubleshooting. Deignan was born in Florida and attended Purdue University, earning a degree in Organizational Leadership.
According to Robert Deignan, the idea behind ATS Digital Services started while him and his associates were still working for an Anti-Malware Software Company. When the company decided to have their own in-house tech support agents in order to remotely connect to users’ computers and help with certain issues, Deignan and his associates realized the business potential behind using remote connection technologies in order to help customers fix their computers.
When it comes to growing his business, Deignan talks about being strategic about who you are raising money from. He considers it important that when an entrepreneur looks for an investor to not just try to find an investor that has money, but to try to find an investor that either has influence on another business or one that owns another business that could help the entrepreneur generate leads or sales, or that helps him makes his business overall more efficient.
When talking about bringing his ideas to life, Robert Deignan notes that most of his ideas come to when he is outdoors and disconnected from his computer or phone. His ideas are most of the time formed when he is enjoying nature and thinking about creative ways that can help enhance the business. He would take notes and then once he is back in front of his computer he will start working on his ideas to see if it looks promising enough. After doing some research and making sure that the idea has potential, Deignan will consult his two business partners, each of whom will bring forth a different perspective. Once a business ideas makes sense to everyone, his business partners will ensure that the idea gets launched. Deignan points out that they way they operate at ATS is unique, in that they don’t do a lot of meetings.